Terms & Conditions

Effective Date: August 28th, 2025.
Company: Only Strata Snow Removal Ltd.
 

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1. Information We Collect

When you use our website, request a quote, or submit a form, we may collect:

Name, phone number, email address

Strata or property details (e.g., location, size, unit type)

Any other information you choose to provide for service purposes

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2. How We Use Your Information

We use your information to:

Provide quotes and proposals for snow removal services

Communicate about contracts, schedules, and service updates

Send service alerts, reports, and documentation

Improve our website, customer experience, and marketing efforts

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3. Sharing Your Information

We do not sell or rent your information.
We may share it only with:

Our in-house service team and trusted contractors (to perform services)

Service providers who help us operate our website and systems (e.g., hosting, email)

If required by law, regulation, or legal process

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4. Data Storage & Security

Your data is stored securely and only accessible to authorized staff.

We use reasonable technical and organizational measures to protect against loss, misuse, or unauthorized access.

Data is retained only as long as needed for service delivery, legal, or business purposes.

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5. Your Rights

You may request to:

Access the personal data we hold about you

Correct or update your information

Withdraw consent and request deletion (subject to legal/contractual limits)

To exercise these rights, contact us at: info@onlystrata.ca

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6. Cookies & Tracking

Our website may use cookies or analytics tools (e.g., Google Analytics) to improve site performance and measure traffic. These do not identify individuals directly.

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7. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted at this URL.

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8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact:

Only Strata Snow Removal Ltd.
Email: info@onlystrata.ca
Phone: +1(604) 992-7500
Website: https://www.onlystrata.ca

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9. Partners

Our list of trusted partners across the lower mainland British Columbia includes:

• North Peak Doors, the leading garage door repair and installation company in British Columbia.

• Clear Path Corporate, a leading accounting and tax preparation company in Canada.